Terms and Conditions

  • These terms apply to training courses provided by the International CyberSecurity Institute Ltd (ICSI) as detailed on the ICSI website. In these terms and conditions, whichever ICSI legal entity has submitted the information to the ICSI website is referred to as “ICSI”, and the party making the booking for the courses as detailed on the ICSI website is referred to as “the Client” (collectively “the Parties” or individually the “Party”). The Client may be the individual who is actually attending the course(s), or a company or organisation that has made the booking for employees or associates to attend, who will be referred to as “Delegates”.

1. The Agreement

  • For course bookings made online, the agreement made by the Parties comprises the course(s) selected from ICSI’s website, including the course name(s), date(s) and price(s) (the “Booking”) and these terms and conditions, collectively referred to as the “Agreement”.

2. Booking Procedure

  1. 2.1 The Client may call or email ICSI to confirm the cost and availability of places on the selected course. ICSI reserves the right to improve the specifications and format of its courses for the benefit of the Client and/or Delegates without prior notice.
  2. 2.2 The Client may select the course(s) they wish to attend/purchase and pay online by credit card or debit card, or at a reseller’s point of purchase. Alternatively, the Client may request a booking form.
  3. 2.3 Upon payment, ICSI will issue to the Client a confirmation of availability and will forward a welcome pack, login and course participation instructions which will confirm the specific Booking details. ICSI cannot guarantee the specific booking date selected until such a confirmation and the relevant instructions have been issued.

3. Fees and Payment

  1. 3.1 To be considered valid, the online booking of courses must be accompanied by payment at time of booking. All payments must be made in UK Pounds Sterling. Examination fees are included in the course price. In the case of examination re-sits, each re-sit will be invoiced at £100 per examination. Certificates are only available in digital format and at no additional cost.
  2. 3.2 All credit card details are handled securely by Pay Pal. For more information please see https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security.
  3. 3.3 All fees referred to in the Agreement are not subject to VAT.
  4. 3.4 Full payment must be received by ICSI before the start of the course, otherwise attendance will not be permitted.
  5. 3.5 Once payment is received, the duration of access to all course resources including online classroom and hosted labs is six months from the starting date of the booked course.

4. Cancellation Terms

  1. 4.1 Cancellations are subject to the following penalties:
    Notice of Cancellation Penalty (% of course costs)
    Over 20 working days’ notice No Charge
    11-20 working days’ notice 50%
    0-10 working days' notice 100%
  2. 4.2 Prepaid vouchers for any individual course(s) shall remain valid for one year from the date of the purchase.
  3. 4.3 Bookings made for ICSI’s ‘Springboard’ package, the bundle of three ICSI professional qualification training courses, are valid for two years from the date of purchase.

5. Intellectual Property and Rights of Use

  • Copyright and any other rights including intellectual property rights to all course materials shall remain the sole and exclusive property of ICSI. The copying, transcribing or photographing of any course, materials, computer programmes, computer code or digital information produced or supplied as part of any course is prohibited, as is any attempt to disclose, sell or hire the same to any third parties. The use of any such material in whole or in part for the running of any training or refresher courses is expressly prohibited.

6. Responsibility

  1. 6.1 The Client accepts the responsibility to verify that any courses booked are suitable for the intended purpose. Clients booking courses for Delegates accept that it is their responsibility to assess whether the chosen courses are appropriate for the Delegates attending them, and that the Delegates have the necessary foundation and understanding of the subject to be able to benefit from the chosen course(s). The Client confirms that he/she has read and understood the course prerequisites and confirms that the delegate understands and meets these requirements.
  2. 6.2 Clients and/or Delegates attending ICSI courses acknowledge that they will not use any techniques learned during the training in any harmful or malicious ways.
  3. 6.3 Clients and/or Delegates attending the ICSI courses warrant and represent that they have no previous convictions under the Computer Misuse Act 1990. They also acknowledge that they will not use the internet facility available to them during the course(s) in an inappropriate, unauthorised or illegal manner including for any activity, practice of conduct which would constitute an offence under the Computer Misuse Act 1990, nor will Delegates use the skills taught as part of the course in an inappropriate, unauthorised or illegal manner including for any activity, practice of conduct which would constitute an offence under the Computer Misuse Act 1990. ICSI does not tolerate such usage and is obliged to report it to the relevant authorities where appropriate and the Client shall indemnify ICSI for any direct or indirect loss caused as a result of breaching this clause 6.3.

7. Data Protection

  • Each Party warrants to the other that it has complied with and will continue to comply with the provisions of the Data Protection Act 1998 in relation to the Agreement. It is a requirement of this Agreement that the Client informs and obtains the consent of Delegates to allow ICSI to use delegates’ personal data to administer courses, seminars and other training. Personal data may also be passed to the training venue to meet their security and health & safety requirements.

8. Third Party Rights

  1. 8.1 No person or entity other than the Client shall have any rights to enforce any of the terms of the Agreement against ICSI.
  2. 8.2 ICSI does not accept any liability, howsoever arising, under the Agreement to any person or entity other than the Client.

9. Publicity

  • The Client agrees that ICSI may mention the Client on ICSI’s client list, whether online or offline. Where a Client is not identified, ICSI may also describe the services contracted and the actual courses that were booked and completed.

10. Force Majeure

  • ICSI will use reasonable endeavours to avoid changes to the courses as described. Should it be necessary to cancel or reschedule courses or replace an instructor, ICSI will notify Clients/Delegates in advance of any change. ICSI shall not be liable for any costs associated with any failure to notify delegates in advance of such changes where such failure is as a result of circumstances outside the reasonable control of ICSI, and neither party will have a right to terminate this Agreement under such circumstances.

11. Severability

  • If any provision or part of a provision of the Agreement is held to be invalid, illegal or unenforceable that part shall be severed and the remaining provisions shall continue to be valid and enforceable as if the Agreement had been executed with the invalid provision omitted.

12. Entire Agreement

  • This Agreement constitutes the entire and only agreement in relation to the services and deliverables and supersedes all prior agreements, representations, understandings or discussions. Any terms or conditions which the Client purports to apply under any purchase order, confirmation of order, specification or other document do not form part of this Agreement. The Client acknowledges that any agreement, representation, understanding or discussion it wishes to rely upon has been recorded in the Agreement. The Client acknowledges that no reliance has been placed upon any agreement, representation, understanding or discussion that has not been embodied in this Agreement.

13. Applicable Law & Jurisdiction

  1. 13.1 The Agreement shall be governed by and construed in accordance with the laws of England and Wales.
  2. 13.2 Any dispute arising out of or in connection with the Agreement will be subject to the exclusive jurisdiction of the English Courts.

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